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Senior Application Support Manager

Company: VirtualVocations
Location: Rockford
Posted on: October 16, 2024

Job Description:

A company is looking for a Senior Application Support and Release Manager specializing in pharmacy systems.



Key Responsibilities

Lead the support team to ensure high-quality resolution of application issues and maintain application stability
Manage the planning, coordination, and execution of application releases with minimal disruption to operations
Oversee incident and problem management processes, ensuring root causes are identified and resolved


Required Qualifications

Minimum of 7 years of experience in application support or release management, focusing on LTC pharmacy systems
In-depth experience with FWLTC (Framework LTC) pharmacy systems
Strong understanding of release management processes
Experience managing a remote team of user support analysts
Bachelor's degree in Information Technology, Computer Science, Pharmacy, or a related field, or equivalent experience

Keywords: VirtualVocations, Skokie , Senior Application Support Manager, Executive , Rockford, Illinois

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