ACCOUNT DIRECTOR - CPG
Company: Mintel
Location: Chicago
Posted on: October 12, 2024
Job Description:
Our client's success is our success. By helping our clients
achieve their goals while leveraging Mintel, we will continue to
preserve our long-standing relationships and penetrate more areas
of their business allowing us to more broadly demonstrate our
value. Our suite of resources and tools are utilized by over 1,500
clients and constitutes subscription revenue of over $80M
throughout the Americas today. As an Account Director, you will
work with our Key Accounts to increase their usage and investments
with Mintel. The role of Account Director is responsible for a
portfolio of the highest value Mintel Clients within a key segment
of our business. In this position, you will support our Lead Client
Partners by networking extensively and identifying local syndicated
and consulting upgrade opportunities and developing a best in class
approach to increase and grow Mintel's business portfolio. This is
a Hybrid position based in Chicago. What You Will Be Doing: Client
Relationship Management
- Building and maintaining strong relationships with regional
stakeholders within your assigned global growth accounts
- Serving as a trusted advisor to clients, understanding their
business objectives and challenges.
- Continuously delivering creative business solutions to prove
ROI and gather value statements on a quarterly basis for each
regional client to aid in the renewal and entrenchment
process.
- Ensuring high levels of client satisfaction and retention by
addressing client needs and concerns promptly and effectively.
Business Development
- Delivering against Mintel's revenue targets by networking high
and wide within the client organization to deliver sales growth
against targets with a strong focus on consultancy sales and
syndicated upgrades
- Collaborating with the Lead Client Partner to create and
execute regional account growth strategies.
- Building a robust pipeline of potential opportunities within
the business to achieve sales targets.
Solution Delivery
- Working with internal teams to develop creative and customized
business solutions that align with client needs.
- Presenting and communicating solutions to clients, highlighting
their value and impact on business objectives.
- Monitoring and evaluating the effectiveness of delivered
solutions, making adjustments as needed to maximize value.
Contract Management
- Overseeing and managing local contracts, ensuring compliance
with terms and conditions of global Master Service Agreements.
- Negotiating contract renewals and amendments to meet client and
company objectives.
- Coordinating with legal and finance teams to ensure accurate
and timely contract execution.
Collaboration
- Partnering with Lead Client Partners and Client Success
counterparts to develop and roll out Mintel's core client servicing
strategy with each client and adapt appropriately to each client's
core business objectives.
- Working alongside several cross-functional teams, including
marketing, product, and operations, to deliver comprehensive
solutions to clients.
- Conducting regular strategic reviews with internal stakeholders
to track progress (and update accordingly) against strategic
plans.
- Sharing insights and feedback from clients to inform product
development and service enhancements.
Who We Are Looking For:
- A Practitioner: You should have at least 8 years of sales
success, with a focus on account management, a track record of
selling consultancy solutions to the C-suite and/or Senior
leadership level, as well as a rooted connection within the FMCG
sector. You possess and apply practical and technical skills,
knowledge, and experience related to sales and customer
services
- Consultative Sales and Research Knowledge: You are able to
digest clients' requests and translate their business needs into
actionable research projects ideas
- Client-Obsessed: Your clients are your number one priority and
developing trust and rapport are at the forefront of your mind at
all times. You are driven by bringing the right solutions to their
business to elevate their brand
- Commercially-minded: You have a proven track record of
delivering return on investment and achieving sales targets
- Great communicator: You have extremely polished verbal and
written communication skills, and can adapt your communication
style to suit each client, your team and across teams
- Short and long-term focused: You have an understanding of the
immediacy of winning this month's team sales results, while making
the appropriate adjustments to ensure the same for the next 6-12
months
- Creative problem-solver: You are able to identify complex
problems based on a broad range of factors. You also are able to
develop & implement optimal solutions. You establish key results,
you track learnings and you embrace continuous improvement
- Team Oriented: You are a team player who is focused on the
broader good and the success of the organization. In this spirit
you are also comfortable providing and receiving feedback, so that
we are all able to continuously learn & improve, together
Equal Opportunity Employer: Race/Color/Sex/Sexual
Orientation/Gender Identity/Religion/National
Origin/Disability/Vets
Keywords: Mintel, Skokie , ACCOUNT DIRECTOR - CPG, Executive , Chicago, Illinois
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